Dot Expert General Contracting L.L.C S.P.C ("Dot Expert", "we", "us") respects your privacy. This policy explains what information we collect when you use this website, how we use it, and the choices available to you.

1. Information We Collect

When you submit a quote request or contact form, we collect the information you provide: name, phone number, email address (optional), service required, project location, and any message or details you enter. We also collect standard analytics data automatically — pages visited, device type, and general location — through Google Analytics and, where enabled, the Meta (Facebook/Instagram) Pixel.

2. How We Use Your Information

Lead form submissions are used solely to respond to your enquiry, schedule a site assessment, and provide a quote. Analytics data is used in aggregate to understand site usage and improve our pages. Where you have given consent, we use Meta Pixel data to measure and improve the relevance of our advertising.

3. Third-Party Services

We use Google Analytics (Google LLC) for site analytics and, where cookie consent is granted, the Meta Pixel and Meta Conversions API (Meta Platforms, Inc.) to measure advertising performance. We use Resend for transactional email delivery of lead notifications. These providers process data under their own privacy policies and may process data outside the UAE.

4. Cookies & Consent

This site uses a cookie consent banner. Analytics and advertising cookies are not set until you accept. You may decline, and essential site functionality will remain available. You can clear your consent choice at any time by clearing your browser's local storage for this site.

5. Data Retention

Lead enquiry data is retained for as long as necessary to respond to your request and for our business record-keeping and legal obligations under UAE law, after which it is deleted or anonymised.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details below.

7. Contact Us

For any privacy-related questions or requests, contact Dot Expert General Contracting L.L.C S.P.C at the email or phone number listed on our Contact page.

Privacy Policy